FAQ

Frequently Asked Questions

How do I install CinQ once it has been downloaded?
WindowsmacOSAndroid Go to the CinQ Dashboard Log in using your CinQ account Click on the "Windows" button and then the "Standard Instal...
Wed, 6 Nov, 2024 at 10:25 AM
What to do if I encounter a Technical Problem?
First, if you are unable to start CinQ, please read this article. Then make sure your computer meets the CinQ System Requirements. Also make sure your op...
Wed, 6 Nov, 2024 at 10:37 AM
I'm experiencing an issue when I try to start CinQ. What can I do?
Depending on how the issue manifests itself (for example, if it is a crash to desktop, a black screen or something else), the cause and the solution can vary...
Mon, 15 Jul, 2019 at 1:45 PM
How do I play a session of CinQ?
Launch CinQ (installation instructions are available here) Choose quality settings depending on computer performance. Here are some rough ideas of what qu...
Sun, 2 Feb, 2020 at 4:48 PM
CinQ does not run smoothly. What can I do to improve the performance?
Our teams have optimized CinQ to run as smoothly as possible on various systems, but if you experience performance issues (for example low framerate, screen...
Mon, 15 Jul, 2019 at 1:20 PM
What languages are available in CinQ?
Currently, CinQ is available in: English French (Français) German (Deutsche).
Wed, 30 Jun, 2021 at 11:19 AM
What input devices and controllers are supported in CinQ?
Default Inputs CinQ is designed to be best used with a Mouse & Keyboard on Windows and macOS. On Android, you will see built-in touch controls when re...
Wed, 6 Nov, 2024 at 10:40 AM
Are a headset and microphone required to play CinQ?
CinQ is designed to test your teamwork and communication skills, so it is strongly recommended that you use a headset and microphone to communicate with you...
Wed, 6 Nov, 2024 at 10:41 AM
Don’t you need to be a gamer to play CinQ?
CinQ was designed for non-gamers and gamers alike. It has been tested with a wide range of profiles (age, experience, roles & responsibilities). The vid...
Wed, 6 Nov, 2024 at 10:45 AM
How is the CinQ designed for teamwork?
CinQ is designed to coach teams through developing the power skills needed to conquer purpose-built, team-oriented obstacles. The challenges and objectives ...
Wed, 6 Nov, 2024 at 10:46 AM